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From273US$ /night
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20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic King Room
Max:
2 persons
360 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Deluxe Room
Max:
2 persons
360 sq. feet 
Bed options:
1 King Size Bed
Mountain view
Shower
Coffee machine
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Classic Queen Room
Max:
2 persons
250 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center
Banff 1.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Ski storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Canoeing
  • Skiing
  • Hiking
  • Horseback riding
  • Cycling
  • Golf course
  • Squash
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2
Map view
300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2
Nearby
Spa Center
Banff Upper Hot Springs
900 ft
Cable Car
Banff Gondola
1800 ft
Restaurants
The Primrose
100 ft
300 Mountain Ave
Eden
2000 ft
300 Mountain Ave

Reviews and Ratings

Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
Stunning mountain view
Exceptional service
Pool under renovation
Limited dessert variety
8.2/10
Great
Rooms
8.2
Location
8.4
Service
9.0
Dining
7.8
Guest reviews
8.2/10
based on 5 reviews
4.5/5 based on 6867 reviews
8.6
8.6/10 based on 737 reviews
#5 of 34 hotels in Banff based on Tripadvisor
Anna
United States of America, January  2025
8.2/10

The hotel offers a fantastic Banff experience without the hefty price tag of the Fairmont. The views from the premium rooms are stunning, and the staff truly makes you feel welcomed. While the dining options appeared appealing, we opted for nearby restaurants for meals. The ambiance is perfect for a quiet getaway, but the location is remote, so be prepared for some travel time for conveniences.

Rooms
9.0
The rooms were comfortable with very cozy beds, and I recommend booking a premium room for the best views.
Service
9.0
The staff were super-polite and welcoming, providing excellent service throughout our stay.
Location
8.0
The hotel is in a serene spot, directly across from Sulphur Mountain, allowing for easy access to hikes and the gondola.
Dining
7.0
Although we didn't eat at the hotel, the restaurant menus looked appetizing, and I enjoyed having the shuttle accessibility to downtown for meals.
Facilities
8.0
The hotel facilities include a lovely gift shop with useful items like snacks and bear spray, adding to the overall convenience of the stay.
Adam
United States of America, December  2024
8.8/10

I had a wonderful experience at the hotel, especially celebrating our anniversary. The breathtaking mountain view from our room and the warm ambiance throughout made it memorable. The delicious breakfast options really fueled our days, and the proximity to the town thanks to the complimentary bus service was a huge plus. However, I was a bit disappointed that the pool was under renovation during our stay, and the dessert menu at the restaurants could use a bit more variety.

Rooms
8.0
Our mountain view room was clean and provided a stunning sight of the landscape. It was comfortable and peaceful, although I noticed my bed had a large indent, which made for a less than perfect sleep.
Service
10.0
The service was exceptional, with very courteous and attentive staff. They were genuinely warm and welcoming, making us feel special for our anniversary.
Location
9.0
The hotel is conveniently located just a short bus ride from the main part of town, and being so close to the gondola and hot springs is fantastic, even if it’s a bit uphill after a long day.
Dining
8.0
Breakfast offered a crazy variety of delicious dishes, making it a highlight of our mornings. However, I felt the dessert options at the hotel could be more exciting.
Facilities
9.0
The hotel has fantastic facilities, including a lovely empty patio for relaxation. The hot springs alternative was a nice touch while the pool was unavailable.
Stunning mountain view
Pool under renovation
Heather
United States of America, November  2024
7.6/10

I enjoyed my stay at the hotel with its stunning mountain views and comfortable accommodations. However, the bathroom was quite small for a luxury hotel, and breakfast could use improvement. The hotel's location is convenient, being just a short drive from Banff, and the staff were welcoming and eager to help.

Rooms
7.0
The room was nicely furnished, spacious, and had an amazing view of the mountains. However, the bathroom was surprisingly cramped.
Service
9.0
The staff were very friendly and attentive, always ready to assist with questions or recommendations.
Location
9.0
The hotel is beautifully situated near the mountains, making it easy to access both the hot springs and the town of Banff.
Dining
6.0
Breakfast was decent, but I found it to be overpriced for what was offered.
Facilities
7.0
The lounge area was comfortable, and the gym had all the necessary equipment, but the spa jets could be stronger.
Jane
United States of America, November  2024
7.8/10

This hotel offers stunning mountain views and provides a solid experience overall. The staff is exceptional, ensuring a smooth stay with great service and timely responses. However, it's a bit remote from town, requiring some planning for transportation, and the lack of amenities like daily water replenishment and turn-down service was noticeable. Overall, a great place if you're looking for beautiful scenery and solid service.

Rooms
8.0
The rooms are spacious, clean, and well-maintained, with breathtaking views. Unfortunately, there was limited help when it came to altering room assignments despite trying multiple times.
Service
9.0
The service was excellent, with staff being helpful and accommodating at every turn. I appreciated the quick room service and the assistance provided when an issue arose next door.
Location
7.0
Nestled in the mountains, the location boasts stunning views, though it's a bit further from the main town. This was perfect for my hiking plans but might not be ideal for those wanting easy access to town.
Dining
8.0
Dining options were fresh and tasty, with plenty of choices available. The service in the cafes was great, though there was a bit of crowding during peak hours.
Facilities
7.0
The hotel's facilities are good, featuring essential services like room service and a pleasant cafe. However, they could improve on amenities like daily water replenishment.
Gary
United States of America, November  2024
8.8/10

I celebrated my child's birthday at this hotel, and the experience was truly wonderful. The Primrose Restaurant offered exquisite dining with strict Covid protocols, ensuring safety while enjoying delicious food. The hotel itself is stunning with breathtaking views, though we had to schedule pool time, which was a bit inconvenient. Overall, it's a beautiful place with great amenities but the need to reserve certain facilities can be a hassle.

Rooms
9.0
The room boasted beautiful views, and the decor in the hallways added charm, although we did encounter some issues with the pool scheduling.
Service
8.0
The service was amazing, with staff constantly disinfecting and making sure guests felt comfortable, though sometimes they were a bit overstretched during peak hours.
Location
9.0
The location offers breathtaking views and easy access to nearby hiking and walking areas, ideal for nature lovers, though possibly a bit secluded from the main attractions.
Dining
10.0
The food at Primrose Restaurant was absolutely delicious with a wide variety of options available, making dining a highlight of our stay.
Facilities
8.0
The facilities are well-maintained, especially the pool area which must be scheduled, but this added an element of exclusivity to our experience.
Exquisite dining experience
Pool scheduling required
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room